Requesting and Editing Audio Transcripts of Recordings

EP provides faculty members several tools to record lectures and produce transcripts of those recordings for students. Captioning lectures is an inclusive measure for presenting course content to students.

Note: Unedited machine-generated captions should not be used in courses with an identified accommodation need. In these cases please work with Disability Services and the Help Desk to process Professional/Human captions to ensure the highest degree of accuracy.

  1. Editing Captions for Lecture Videos (Kaltura)
  2. Setting up Audio Transcripts in Zoom
  3. Editing Transcripts of Zoom Recordings

Editing Captions for Lecture Videos (Kaltura)

As of January 2021, all new course developments and redevelopments use a professional human transcription service to caption lecture videos with 99% accuracy. If your course is older, it may instead use Automatic Speech Recognition (ASR) technology to produce machine-generated captions. These captions are generally 75-85% accurate and can improve over time as the program adapts to learn your voice. Captioning is automatic and does not need to be requested for lecture videos. No matter what type of captions your videos may have, they may require manual editing due to errors, specialized vocabulary, or heavy accents.

To edit captions for your videos, follow the steps below:

  1. Click My Media on the course menu in a Canvas course (it doesn't have to be the course that contains the video you want to edit).
  2. From the list of your videos in My Media, select the title of a video for which you would like to edit the captions.
  3. Scroll down and click the Actions button underneath the video (on the right side), followed by Caption & Enrich.
  4. Select the pencil icon next to the caption file to begin editing the captions. If there is more than one caption file, select the one with the most recent Request Date.Screen_Shot_2020-12-10_at_11.06.42_AM-01.png
  5. On the Closed Captions Editor screen, you can edit captions as needed. Common errors to look for include garbled words, typos, and inaccurate proper names.  


Features of the Closed Captions Editor include the following:

A. Search and Replace

Search for words or phrases within the captions. Use the Replace function to trade specific words or phrases for others throughout the transcript.

B. Add Speaker

Attribute particular captions to a specific speaker. To add a speaker, highlight one (or more) captions in the Text Editor, type a name in the Add Speaker text box, and click Add.

C. Timestamp and Text Editor

Revise the text incrementally by editing words or phrases that appear incorrectly.

D. Video Preview

Play and pause the video as you edit captions. By default, the Autoscroll function is turned on, allowing the transcript to scroll as the video plays.

Setting up Audio Transcripts in Zoom

If you are using Zoom to provide recordings of your lectures, you need to first enable audio transcripts for the Zoom meeting recording.

To verify that audio transcripts are enabled in your Zoom settings:

  1. Log into the WSE Zoom portal.
  2. Navigate to your Settings panel, and then to the Recordings options. Near the bottom of the page, verify that the Audio transcript checkbox is enabled. If unchecked, enable this option and click Save to confirm the change.  Zoom_Audio_Transcript_Setting-01.png

Live machine-generated transcriptions are also available in Zoom meetings. For more information, see our Live Transcription for Meetings article.

Editing Transcripts of Zoom Recordings

Ensure that your lecture has been recorded to the cloud. More information about recording to the could can be found in our Zoom Cloud Recordings article.

Edit Zoom Transcripts in the Browser:

  1. Navigate to your recording from the email link generated by Zoom or by logging into the WSE Zoom portal in a web browser and going to the My Recordings page. Screen_Shot_2020-12-10_at_1.50.51_PM.png
  2. Select the name of the recording that is associated with a transcript you wish to edit.
  3. Select the Audio only m4a file (the transcript displays on the right-hand side of the screen).Audio_Only_File-02.png
  4. To start editing, utilize the Audio Transcript panel on the right. Audio_Transcript-01.png
  5. Hover over the phrase you wish to edit and select the pencil icon (Screen_Shot_2020-12-09_at_10.45.08_AM.png) that appears beside the text.
  6. Make any required changes to the text. When finished making changes, click the blue check mark button (Screen_Shot_2020-12-09_at_10.47.11_AM.png) to save your changes.
  7. The updated version of the text is displayed when you play the audio or video file.

Need further assistance?

Contact our team by emailing